Collected

Collected terms of use

Last updated 1 October 2026

These are the terms for using Collected, the dog-training and dog-care app from Runabout Digital (we, us). We've kept them in plain English. Please read them, because by using the app you agree to them.

The short version

  • Collected is free to start. Collected Pro is an optional subscription, sold and renewed by Apple until you cancel.
  • Collected and Scout give general information about training and care. It isn't veterinary advice.
  • In an emergency, call your vet. Don't wait on an app.
  • Use Scout fairly, and don't try to break or misuse the service.
  • The app is provided as it is, and our liability is limited as far as the law allows.

1. Apple's licence

Collected is licensed to you, not sold, under Apple's Standard Licensed Application End User License Agreement (the Apple EULA). These terms add to it. If anything here conflicts with the Apple EULA, the Apple EULA wins. Apple isn't responsible for Collected or its content, and isn't a party to these terms beyond what the Apple EULA says.

2. Subscriptions

The first two courses, the care record, reminders and the emergency card are free, and stay free. Collected Pro adds the rest of the training path, more questions a day for Scout, and more than one dog. It's an auto-renewing subscription bought through the App Store.

  • The price, the billing period and any free trial are shown in the app before you subscribe.
  • Payment is charged to your Apple ID when you confirm the purchase.
  • The subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for the next period within the 24 hours before the current one ends.
  • If you start a free trial, you won't be charged if you cancel at least 24 hours before it ends. Any unused part of a free trial ends when you buy a subscription.
  • Manage or cancel in your iPhone's Settings, under your name, then Subscriptions. You keep Collected Pro until the end of the period you've paid for, and nothing you've logged is deleted.
  • Refunds are handled by Apple under its rules, at reportaproblem.apple.com. We can't issue them ourselves.
  • If a price changes, Apple tells you first and, where its rules require it, asks you to agree before you're charged the new price.

3. Not veterinary advice

Collected gives general information about training and caring for a dog. It isn't veterinary, medical or behavioural advice, and it doesn't replace your vet or a qualified trainer who can see your dog.

Scout's answers are general information. Scout is an automated coach; its online answers are written by an AI model. They can be incomplete or wrong, and Scout can't see or examine your dog. Use your own judgment, and check anything about your dog's health with your vet.

The care tools, such as breed weight ranges, the food check and reminders, are general guides. Your vet's advice about your dog comes first.

If your dog has bitten someone or shows aggression, please work with your vet and a qualified behaviourist in person. Collected doesn't coach aggression or bite problems.

4. Emergencies

If your dog may be ill or injured, or has eaten something that could be harmful, contact your vet or an emergency vet straight away.

If you can't reach a vet, a pet poison line can help. In the US: the ASPCA Animal Poison Control Center, (888) 426-4435, or Pet Poison Helpline, (855) 764-7661. In the UK: Animal PoisonLine, 01202 509000. These services may charge a fee. Scout doesn't answer emergencies, poisonings or medicine doses; it points you to your vet and a poison line instead.

5. Training safely

You're responsible for your dog and for the people and animals around it. Follow local laws, including lead laws. Use treats that suit your dog's diet and health. Stop a session if your dog seems distressed, unwell or in pain, and ask your vet before training a dog that's recovering from illness or injury.

6. Acceptable use

Please use Collected, and Scout in particular, the way it's meant to be used. Don't:

  • try to get Scout to produce harmful, abusive or illegal content, or anything meant to hurt a person or an animal;
  • send other people's personal information to Scout;
  • use automated tools to send questions, get around the daily limits, or overload the service;
  • copy, reverse-engineer or resell the app or its online service, except where the law allows it.

We may limit or suspend access to Scout's online answers if they're being misused. Everything that runs on your phone keeps working.

7. Your data

Your training and care records are stored on your iPhone, not on our servers, so we can't restore them for you if they're lost. A device backup or a phone-to-phone transfer carries them over. The privacy policy explains exactly what is and isn't sent when you ask Scout a question.

8. Our work

The app, its lessons, its writing and its painted dogs belong to Runabout Digital. You may use them for your own, non-commercial use under the Apple EULA. The name Collected and its look are ours too.

9. Liability

We work hard to make Collected accurate and reliable, but we provide it as is and as available, without promises that it will be error-free, always available, or right for your dog. Training results depend on the dog and on the person doing the training.

As far as the law allows, we aren't liable for indirect or consequential losses, or for injury, illness, damage or vet costs arising from training, care decisions or anything your dog does. As far as the law allows, our total liability to you for any claim is limited to what you paid for Collected in the 12 months before the claim.

Nothing in these terms limits liability that can't be limited by law, or takes away rights you have as a consumer where you live.

10. Governing law

These terms are governed by the laws of [to be confirmed], except where the law of the place you live says otherwise.

11. Changes

We may update Collected and these terms. When the terms change, we'll update this page and the date at the top. If you keep using Collected after a change, the new terms apply.

12. Contact

Questions about these terms: runaboutdigital@gmail.com.